Often (11) in organizations, especially large ones, is the fact that productivity, happiness, and engagement are all related. Employees who are happier and more satisfied at work are more (12) and more engaged in the mission of the organization.
There are several ways to impact the happiness of the staff. First, studies show that control makes us happy. So employees who feel disempowered and micromanaged are less likely to feel like they have control over their work environment, and are therefore less likely to report being happy at work. And there are two (13) to this coin. Managers and leaders often tell me that the biggest source of their (14) is interruptions from their staff. If your employees often come to you with issues, they may feel like they are not empowered to solve problems on their own. And if, when employees come to you with problems, you offer them solutions, instead of encouraging them to do what they think is best, this reinforces the idea that they are not empowered to solve problems on their own; (15) the employees’ unhappiness and continuing the managers’ distraction.
Another way to help your staff feel more in control, and therefore contribute to their happiness at work, is to be careful about encouraging multitasking. Have you inadvertently tied your employees to their email by always expecting an immediate (16)? Even if you don’t expect an immediate response, do your employees think you do? Or do you they think you will look more favorably on an immediate response? This causes employees to work in reactivemode all day long, and prevents them from being proactive — having the opportunity to assess their overall workload and choose what to work on next.
When companies fall into the habit of using internal email for immediate and urgent communication, the (often unintended) by-product is that employees are (17) to always leave their email open and downloading, being distracted by every new message that comes in. In addition to encouraging reaction as the constant mode of operation, it ensures constant multitasking, and prevents them from ever being able to focus on the (18) at hand for any period of time. Studies show that this means that tasks will take longer and the quality of the output will be lower. Constant multitasking also makes us more (19) to making mistakes, more likely to miss important information and cues, and less likely to retain information in working memory, which impairs problem solving and creativity.
Supporting single-tasking and focus will help employees to feel less scattered and distracted, and therefore less stressed, contributing to their feeling of well-being at work. And speaking of multitasking, give your staff the gift of your presence by turning away from your computer and putting down your smartphone when meeting or speaking with them. This will help to make them feel (20) and listened to — both factors that contribute to their happiness at work.
Another way to help your staff feel more in control, and therefore contribute to their happiness at work, is to be careful about encouraging multitasking. Have you inadvertently tied your employees to their email by always expecting an immediate (16)? Even if you don’t expect an immediate response, do your employees think you do? Or do you they think you will look more favorably on an immediate response? This causes employees to work in reactivemode all day long, and prevents them from being proactive — having the opportunity to assess their overall workload and choose what to work on next.
When companies fall into the habit of using internal email for immediate and urgent communication, the (often unintended) by-product is that employees are (17) to always leave their email open and downloading, being distracted by every new message that comes in. In addition to encouraging reaction as the constant mode of operation, it ensures constant multitasking, and prevents them from ever being able to focus on the (18) at hand for any period of time. Studies show that this means that tasks will take longer and the quality of the output will be lower. Constant multitasking also makes us more (19) to making mistakes, more likely to miss important information and cues, and less likely to retain information in working memory, which impairs problem solving and creativity.
Supporting single-tasking and focus will help employees to feel less scattered and distracted, and therefore less stressed, contributing to their feeling of well-being at work. And speaking of multitasking, give your staff the gift of your presence by turning away from your computer and putting down your smartphone when meeting or speaking with them. This will help to make them feel (20) and listened to — both factors that contribute to their happiness at work.
special thanks to bankers guru
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